Shipping policy

 We aim to provide a smooth and reliable shipping experience for all of our customers worldwide.

Order Processing

• All orders are processed and fulfilled within 1–2 business days (excluding weekends and public holidays).

• Once your order has been shipped, you will receive a confirmation email with tracking details.

Shipping Times

• Standard Domestic Shipping: 3–7 business days

• International Shipping: 7–14 business days (delivery times may vary depending on customs and local couriers)

Please note that these are estimated delivery times. Delays may occasionally occur due to customs processing or circumstances beyond our control.

Tracking Your Order

Once your order has been dispatched, you will receive a tracking link via email. If you experience any issues with your tracking information, please contact us at support@reusresearch.info

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes, which are determined by your local customs office. These charges are the responsibility of the customer.

Lost or Delayed Packages

If your package has not arrived within the estimated delivery window, please contact us at support@reusresearch.info, and we will assist you in tracking or resolving the issue.